How do you develop the people within your workforce to become great managers? Poor management negatively impacts everyone, often resulting in the HR/People team having to help with performance issues, manage grievances, or recruitment challenges due to high turnover. It can feel hard to know what to do or where to start. So, this episode of HR Coffee Time is here to help.  

Host Fay Wallis is joined by James Rose, a management skills trainer, speaker and coach, who generously shares his Rose model, which consists of five essential techniques to become a great manager.  

Key Points from This Episode 

[00:00 ] Introduction and overview 

[02:10 ] Introducing James Rose 

[03:41 ] How James developed his Rose model 

[07:05 ] The difference between absent and present managers 

[06:24 ] The first layer of the Rose model: regular check-ins 

[13:48 ] The second layer of the Rose model: weekly team meetings 

[20:44 ] The third layer of the Rose model: monthly catch ups 

[30:25 ] The fourth & fifth layers of the Rose model: mid-year or quarterly reviews and end of year reviews 

[33:29 ] James’s confidence-building tip: encourage team members to keep track of their achievements and development. 

[36:25 ] How to contact James and learn more about his work 

[37:32 ] Other relevant HR Coffee Time episodes to listen to next 

Useful Links 

• Connect with Fay on LinkedIn 
• Fay’s website: Bright Sky Career Coaching 
• Connect with James Rose on LinkedIn 
• James’ website 

Other Relevant HR Coffee Time Episodes  

• Episode 127: What to do if your boss is a micromanager 
• Episode 117: How to create a performance management process that drives success, with Lucina Carney 
• Episode 119: How using Agile can drive positive change & prove HR’s value, with Kate Maddison-Geenwell 

Looking For the Transcript? 

You can find the transcript on this page of the Bright Sky Career Coaching website.  

Rate and Review the Podcast 

If you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk. 

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